Trust and verification

How to report and how we handle a correction

Last updated: 24 Jul 2026

If something on DealKoi looks wrong — an expired offer, a misleading discount, or incorrect details — here's how to flag it and what happens next.

How to flag an inaccurate offer

Open the offer and use "Report fake or expired offer" (you'll need to be signed in) and choose a reason — expired, fake or misleading discount, wrong information, or a merchant that refused to honour it. You can also contact us directly for anything the in-product report doesn't cover.

Response window

DealKoi aims to respond to reports and correction requests within 2 business days, matching our general support response window.

What we do

A report goes to DealKoi's review team, who re-check the offer against the verification checks described above. Depending on what we find, the offer is corrected, marked as fake or expired, paused, or removed from public listing.